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Why does Microsoft disdain its own customers?

I’ve had the good fortune to spend a lot of time around many different types of companies, in a bunch of different industries.  And I’ve learned something about corporate values. Some companies like to make money by creating products and services that...

99Designs: Design Done Better

Whenever I start a new business, one of the first things I need to do is get a corporate logo; most people don’t think a business is real until it has a logo. It’s a pain in the neck, and pretty expensive–both in time and money. First, I have to find...

The Beauty of Flipboard

I’ve been using Flipboard on my iPad since it was first released. It’s a fantastic application, and has won a ton of awards as a result. Apple named it the 2010 App of the Year, Oprah raved about it with MC Hammer, and Time Magazine called it one of the...

Three Essentials for Healthy Entrepreneurship

A few weeks ago I was meeting with a woman at Stanford. She is a Visiting Scholar, from Kyushu University where she studies innovation in the Japanese automotive and semiconductor industries. Over coffee at Bytes, she shared with me her model of innovation. In it,...